Frequently Asked Questions


What is IPTV?

Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet, instead of through traditional terrestrial, satellite signal, and cable television formats.

Which set-top box, app/emulator do I need to watch your IPTV?

Our IPTV service can be streamed on Android smartphones, tablets and TV boxes, MAG boxes, Amazon Fire TV devices, Smart TVs, PCs & Macs via the Hype WebTV Player or VLC Media Player. Our service can be streamed through apps such as the Hype IPTV App, StbEmu, XCIPTV Player, Perfect Player, GSE Smart IPTV, Smart-STB & IPTV Smarters Player app.

What type of internet connection do I require?

Any high speed internet connection with unlimited bandwidth and at least 10-20Mbps download speed should work well, including DSL, ISDN, FIOS, Cable, Wi-Fi, and Satellite broadband connections.

Do you protect my privacy?

We never disclose the personal information of our clients or supporters to third parties.

Do you offer demo/trial accounts?

Yes, we offer a limited amount of 12 hour demo/trial accounts each day.

Are there different channel packages that I can choose from?

No, there is only one package which comprises channels from the USA, Canada & UK. International channels are offered as a bonus.

How long will it take to activate my service?

It can take anywhere from 0-12 hours to activate or renew an account, however, we usually try to activate subscriptions as soon as possible.

Where can I ask support questions?

You can contact Hype IPTV support via email at [email protected], or WhatsApp Messenger at