Frequently Asked Questions

 

What is IPTV?


Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet, instead of through traditional terrestrial, satellite signal, and cable television formats.



Which set-top box, app/emulator do I need to watch your IPTV?


Our IPTV service can be streamed on Android smartphones, tablets and TV boxes, MAG boxes, Amazon Fire TV devices, Smart TVs, PC & MacOS via the Hype WebTV Player and applications such as GSE Smart IPTV player and VLC Media Player. Our service can be streamed through various apps such as the Hype IPTV App, StbEmu, XCIPTV Player, Perfect Player, GSE Smart IPTV, TiviMate, IPTV Smarters Player, Smart-STB & Smart IPTV.



What type of internet connection do I require?


Any high speed internet connection with unlimited bandwidth and at least 10-20Mbps download speed should work well, including DSL, ISDN, FIOS, Cable, Wi-Fi, and Satellite broadband connections.



Do you protect my privacy?


We never disclose the personal information of our clients or supporters to third parties.



Are VPNs supported?


Yes, we support a wide range of Virtual Private Networks (VPNs). However, we recommend Ivacy VPN. As an option, you can purchase a subscription to Ivacy VPN along with your Hype IPTV subscription directly through us as a bundle at a discounted cost. Please click here for more information.



Is a VPN recommended?


While it is not a requirement, a VPN is recommended to ensure that nobody is spying on your online activities especially your internet service provide (ISP) as well as any other third party like government agencies. As stated above, we support a wide range of Virtual Private Networks (VPNs). However, the one we recommend is Ivacy VPN. As an option, you can purchase a subscription to Ivacy VPN along with your Hype IPTV subscription directly through us as a bundle at a discounted cost. Please click here for more information.



Do you offer trial accounts?


Yes, we offer a limited amount of 24 hour trial accounts Mondays to Fridays of each week.



Are there different channel packages that I can choose from?


No, there is only one package which comprises channels from the USA, Canada & UK. International channels are offered as a bonus.



How long will it take to activate my service?


It can take anywhere from 0-12 hours to activate or renew an account, however, we usually try to activate subscriptions as soon as possible.



Where can I ask support questions?


You can contact Hype IPTV support via email at [email protected], or WhatsApp Messenger at https://wa.me/18763795556.